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Free White Gloves Shipping within 5 NYC Boroughs

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(646) 386-6611

Mon - Sat, 10am - 5:30pm

Shipping Policy

How Shipping Works

Smaller items and décor are shipped via UPS Ground within 1-2 business days from purchase, and typically take 3-7 business days for delivery. Following a purchase, you will receive an updated email including your invoice and tracking number.

(in-home-delivery) **** For larger items and furniture, we schedule all completed orders within 1-2 business days. Most larger items are picked within 2-5 business days and delivered the same day. Our In-Home Delivery shipping partner will handle any needed wrapping and/ or packing, and all items are insured for the full sale price against damage that occurs during the shipping process.

Local deliveries typically take 2-5 business, and longer distance deliveries typically take about 1-3 weeks. In some cases, delivery can take up to 6 weeks- depends on the location.

For delivery all over the country, shipping can take longer than traditional retail purchases. Most larger items require special handling and must be shipped using third-party specialized shipping partners. If an item can be safely packed to move through lower cost small package (UPS Ground.), we try to do so.


Shipping Cost and Shipping Methods

The shipping method for each product is based on size. The cost of shipping varies based on item size and shipping method.

  • Free shipping. Free shipping is offered on selected listings. Items are typically delivered within 3-7 business days. Larger items and furniture might take up to 6 weeks for delivery.
  • Free Local Pickup. We offer free local pickup at our store located in Astoria, NY 11106.
  • Parcel Delivery. We use UPS Ground for parcel delivery for items that can be safely packed in a box are eligible. Items are typically delivered within 3-7 business days of the purchase date.
  • Local Delivery. We cover all 5 boroughs in NYC, and up to 35miles around NY, some parts of CT, NJ and LI. 

We offer free shipping on our small items and décor. For bigger items and furniture, shipping cost* is based on total price*, all qualified orders will be delivered for free (total price higher than $250).

All deliveries are scheduled the same day after cleared payment. Larger items are picked within 2-5 business days and delivered the same day.

Orders that do not qualified for free local delivery, we can offer standalone delivery for $99. Picked within 2-5 business days and delivered the same day.

 

Out of state orders

  • Small items and décor. We use UPS Ground for parcel delivery for items that can be safely packed in a box are eligible. Items are typically delivered within 3-7 business days of the purchase date. Most of our small items and décor are offered with free shipping. For bigger décor pieces we charge $75- $99.
  • Larger Items. For larger items and furniture shipping can take longer than traditional retail purchases. Most larger items require special handling and must be shipped using third-party specialized shipping partners, such as uShip. The price is based on item’ dimensions, weight and buyer’ location (zip code.). Delivery could take up to 1-5 weeks depends on location. Price varies $149- $299 minimum, please contact us if you have questions regarding shipping process.

Local pick up

For any special requests such as local pick up or if you would like to arrange delivery yourself, please contact us by phone or email. Free Local Pickup- Local pickup is available from our store located in Astoria, NY 11106. For orders made online, please contact us within 5 business days so we can coordinate pickup.


Calculating Your Shipping Cost 

To find out the exact shipping cost of any listing, just click on “Add to Cart,” and enter your delivery zip code in the checkout screen. You are not committing to buy and can always remove an item from your cart after you check the shipping cost.
Please contact us if you have any questions regarding shipping, we will be happy to assist.



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